USPS Delivered to Agent: All You Need to Know

So you are checking the status of your parcel and suddenly find a message showing ‘USPS Delivered to agent’. Confused right? The good news is that the parcel is in absolutely safe hands, and there is no need to worry. But what is the meaning of USPS delivered to an agent? Let’s find out!

Now, you already know that USPS handles so many emails, postcards, and business letters daily. They will never compromise with the security of your package and will always ensure that they reach the destination within the stipulated time.

But sometimes, the recipients are unavailable at the delivery time. Then the package is received by some family member or a neighbor on behalf of the receiver. In that case, you will get a notification showing USPS delivered to an agent.

However, there’s much more to it. In this article, we will be talking about every aspect of the USPS delivery to an agent. So without wasting any more time, let us dive into the next section of this article.


USPS Delivered to Agent: What it Means?

USPS Delivered to Agent: What it Means?

As we have already stated earlier, if the recipient is absent at the delivery time, the family member receiving the parcel is labeled as the agent. But every time, it is not necessary that the agent will be a family member only. It can be anyone who received the parcel on your behalf.

For example, if the parcel is delivered to the office and the receiver is not present there at the delivery time, some co-worker may receive the parcel, who will be acting as the agent in this scenario.

There can be another situation in which the recipient resides in a hostel and is somehow absent at the time of delivery. In this case, the parcel will either be handed over to some local staff or your local post office. Either way, you will get notified that the parcel is delivered to an agent.

Now it is clear that the parcel is not misplaced; it is just handed over to some safe hands so that you can easily collect them from the agent without much hassle.

Problems Associated with USPS Delivery to an Agent

If the parcel is delivered to your family member, this section is of no use. But in case you have lost your parcel due to someone else receiving it, you must give it a read. Sometimes your parcel may be received by some random person who is not associated with you, and that can ultimately lead to the loss of your package.

 However, you may trace the person who has received the parcel with the help of the name and signature of the receiver on the airway bill. But this can be useless if the person has provided the wrong information and then it will be challenging to track your parcel.

In this case, you may contact the USPS support system and inform them about your problem. They will definitely look into the matter and will try to locate the parcel and send it back to you as soon as possible.

The Brighter Side

You must be knowing that USPS is one of the most trusted postal services and is responsible enough to avoid giving your parcel to any random stranger. So the chances of the loss of your parcel are extremely low, and you can remain stress-free about the delivery of your package.

If the notification shows that the parcel is delivered to an agent, do not panic as we will advise you to wait for a day or two, and you will receive your parcel in that time.

However, if you have waited for a long time and still didn’t get your parcel, then you should consider the option of contacting the USPS workers or your local post office to get a one-stop solution.

Also do not forget to ask the people staying with you about the parcel as sometimes it may happen that your family member or friend has received the parcel but forgot to inform you or the local post office may have received the mail, but you have no clue about it.

These are some of the common things which the users often neglect, and we want you to get these things checked before contacting the USPS right away.

FAQs on USPS Delivered to Agent

1. What happens when USPS says delivered but there is no package?

In this case, it is always advisable to wait for the next 24 hours as there is a high probability of receiving your package in this time. However, suppose you still don’t get the parcel. In that case, the best option is to contact the local post office and ask about the status of your parcel so that you can get the right information about your package without being misled by any random piece of information.

2.  What are the working hours of USPS to deliver mails and packages each day?

According to the information provided by USPS, they have a standard working time of about 8-9 hours starting from 8 am to 5 pm. During this time, the mails and other parcels are carried by the USPS workers.

3. Do USPS delivery agents ask for ID proof while delivering the package?

Most of the time, the United States Postal Services do not ask for ID proof while delivering the package. However, it might be asked at the time of special delivery or if the delivery agent wants to cross-check whether the receiver is the rightful owner of the parcel or not.


To conclude, we would like to say that we have included almost all the facts related to the USPS delivery to an agent, along with the possible pros and cons. So next time when you get this notification, you would know what to do instead of getting a panic attack. If you have any more queries related to this, you can always contact the United States Postal Service customer care to get your answers from the most trusted resources.

Shipping guy at USPS, previously at Fedex.

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